At Emma Andrews – The Holiday Village, I recognise that responsible travel plays a vital role in safeguarding the environment, supporting local communities, and ensuring the long-term wellbeing of destinations. I therefore commit to operating with integrity, accountability, and transparency, making decisions that contribute to a more sustainable and ethical travel industry.

​

My Pledge

​

1. Minimising Waste & Environmental Impact

 

I aim to prioritise digital documentation and communication wherever operationally feasible, with the intention of reducing paper use and associated waste. Printed materials are provided only upon explicit customer request. I regularly review my operational practices to identify practical opportunities to reduce waste and lower my environmental footprint, recognising that reductions may vary depending on operational and customer requirements.​

​

2. Promoting Responsible and Ethical Travel

 

I aim to guide customers towards travel experiences that take into account local communities, cultural heritage, ecosystems, and wildlife. Where appropriate, I encourage choices that may help minimise negative impacts associated with tourism, while supporting greater awareness of social and environmental considerations within host destinations. Any wildlife-related recommendations are made in line with my Animal Welfare Policy, which sets out the standards I expect suppliers and activities to meet in relation to animal wellbeing and ethical treatment.​

​

3. Partnering with Ethical and Sustainable Suppliers

 

I seek to prioritise partnerships with tour operators, accommodation providers, and travel brands that demonstrate ethical business practices, transparency, and a stated commitment to responsible tourism. Where available, I consider suppliers that provide sustainability reporting, recognised certifications, or clearly articulated policies relating to environmental management, social responsibility, and animal welfare. I acknowledge that standards and verification methods vary across destinations and suppliers.​

​

4. Continuous Learning and Improvement

 

I am committed to ongoing learning to strengthen my understanding of sustainability, ethical tourism, and animal welfare. I periodically review my processes and decision-making frameworks to reflect evolving industry guidance, emerging best practices, and the principles outlined in this pledge, recognising that improvement is an ongoing process rather than a fixed outcome.​

​

5. Transparent and Accurate Communication

 

I commit to communicating clearly and honestly about sustainability-related considerations in travel, avoiding exaggerated, misleading, or unsubstantiated claims. My aim is to provide customers with balanced and accurate information that supports informed decision-making. Where recommendations involve wildlife, animal encounters, or nature-based activities, I will clearly reference and apply the principles set out in my Animal Welfare Policy.