At Emma Andrews – The Holiday Village, I recognise that responsible travel plays a vital role in safeguarding the environment, supporting local communities, and ensuring the long-term wellbeing of destinations. I therefore commit to operating with integrity, accountability, and transparency, making decisions that contribute to a more sustainable and ethical travel industry.

​

My Pledge

​

1. Minimising Waste & Environmental Impact

I commit to prioritising digital documentation and communication wherever operationally feasible to significantly reduce paper consumption and minimise waste. Printed materials are produced only upon explicit customer request. I will continue to seek opportunities to lower my environmental footprint across all stages of the booking and travel process.

​

2. Promoting Responsible and Ethical Travel

I commit to guiding customers toward travel experiences that respect local communities, cultural heritage, ecosystems, and wildlife. I actively encourage choices that minimise negative impact and enhance positive contributions to host destinations. All wildlife-related recommendations strictly adhere to my Animal Welfare Policy, ensuring that no activity or supplier compromises the wellbeing, dignity, or natural behaviour of animals.

​

3. Partnering with Ethical and Sustainable Suppliers

I commit to prioritising partnerships with tour operators, accommodation providers, and travel brands that demonstrate robust sustainability credentials, ethical business practices, and high standards of animal welfare. Whenever possible, I select suppliers that provide verified sustainability reporting, recognised certifications, or clear commitments to responsible tourism.

​

4. Continuous Learning and Improvement

I commit to ongoing professional development to strengthen my understanding of sustainability, ethical tourism, and animal welfare. I regularly review and refine my processes to ensure alignment with current industry standards, emerging best practices, and the expectations outlined in my sustainability and animal welfare commitments.

​

5. Transparent and Accurate Communication

I commit to communicating with clarity, honesty, and accuracy regarding sustainability and ethical travel options. I avoid all forms of greenwashing and ensure that customers receive reliable guidance that empowers them to make informed decisions. I will clearly reference and uphold my Animal Welfare Policy whenever recommendations involve wildlife, animal encounters, or nature-based activities.